Professional summary
With an extensive background in digital management, William brings valuable experience in managing projects for public utilities, professional societies, trade associations, benefit funds, and more. Noteworthy achievements include leading successful site redesigns, CMS upgrades, and integrating with third-party applications to enhance the user experience.
William is currently a project manager at Taoti Creative in Washington, D.C.
100+
WEB SITE LAUNCHES, REDESIGNS, MIGRATIONS
15
YEARS OF WORDPRESS EXPERIENCE
2x
CERTIFIED SCRUM PRODUCT OWNER®
Featured Projects
HoCo Dashboard
Howard County, Md. believes that data is a narrative about the community’s journey. This project updated the theme and functionality of HoCo Dash in Drupal 11.
SmartHoCo
The county executive commissioned this project to showcase how Howard County is an innovate location. This project included design of several tableaus that tells this story. It’s also in Drupal.
WSSC Water Financial Assistance Guide
The Financial Assistance Guide lets WSSC Water customers find solutions based on their specific criteria. This user journey can be completed in minutes on mobile and desktop, instead of sitting on hold. This project included user experience, design and Drupal implementation. Google Tag Manager event tracking showed quickly how to improve it with explainer text so customers understand they are not providing personally identifiable information.
AlexRenew Annual Report
The wastewater treatment authority for the city of Alexandria and parts of Fairfax County wanted more than a link to a PDF of their annual report. Using Webflow, the annual report now comes alive with vibrant photographs and animations that tell AlexRenew’s story.
20+ years of CMS experience
Conferences
DrupalGovCon 2024
Sitecore Symposium 2022
PREVIOUS EXPERIENCE
I am a career digital professional with over 100 successful site redesigns, launches, migrations, upgrades for public sector, association, commercial and MSM clients
ACOG
Senior Digital Product Owner
2022-2023
MATRIX GROUP INTERNATIONAL
Digital Project Manager
2018-2022
Present and past clients
More projects
Solid Waste Association of North America
SWANA was stuck in a legacy CMS, dot net nuke that wasn’t meeting their members or staff needs. We reimagined the user experience and design into a new Siteifinity CMS.
Dynamic migration saved the client time and money in building out this new site. Content types increased the flexibility for site managers. Lastly, it’s a site about garbage but it’s beautiful.
ACLA
ACLA had a dated theme that did not showcase their important mission. The new design brought a modern look at a time when clinical labs were in the public eye more than ever.
Sheet Metal Workers National Pension Fund
SMWNPF needed a user-centered website that now spoke clearly to their target audiences of employers, retirees, participants, trustees, staff and business managers of local union affiliates. Scripted migration from Expression Engine to WordPress gave content editors an upgraded, user-friendly and scalable open-source solution.
New Horizons Foundation
New Horizons Foundation’s web site was static – now it’s a WordPress digital library with an upgraded store. NHF works “to turn good ideas into solid research that will help give HVAC and sheet metal contractors a chance to grow as positive, knowledgeable partners in the construction process.”
Work for Water
A new WordPress site showcasing why working in water is terrific. We started with user personas, then moved to re-imagined content and user flows, a beautiful design, and more high impact content.
The site features profiles of various careers in water, explains how to get started, and links to resources and requirements for each state, since working in water treatment is a licensed profession.
National Potato Council
A legacy Concrete 5 CMS was so frustrating for the NPC staff, they stopped updating it. Designing and implementing a new WordPress site let them post web content again so they could stand up for potatoes on Capitol Hill.
This client always gets people’s attention because everybody loves potatoes.